Privacy Policy - Iberia Costa Consulting

Your personal data provided is handled by:

Iberia Costa Consulting SL;

Headquarters: Calle Caballero de Rodas 38, 03181 Torrevieja, Alicante;

Tax ID: B42581595

Please read this data processing information (hereinafter: Notice) carefully, which outlines our practices regarding the processing of your personal data under the General Data Protection Regulation (GDPR, i.e., Regulation 2016/679 of the European Parliament and of the Council). This Notice applies to individuals (You) who use the services of the Data Controller as consumers. It explains how the Data Controller collects, uses, and shares your personal data with third parties in certain cases, and provides information on your “data subject” rights related to data processing.

The Data Controller (Contact) is committed to protecting the personal data and privacy of individuals visiting this website. This Notice and statement primarily concern the confidential handling and protection of personal data of customers and newsletter subscribers via the internet, but it also includes site visitors. It summarizes what data about you the owner may collect and use, and how it may be used. Data will not be disclosed to unauthorized persons and will be used as specified in this Notice.

In specific cases within contracts, the purpose of data processing may change, which will be done according to the terms stipulated in the given contract.

The Notice provides important information about the protection of your personal data and your related rights. If the user does not accept these terms, they have the right to suspend the use of the website and finish browsing without providing personal data.

Responsibility and Contact Information of the Data Controller

1.1 Information on Data Processing

Regarding the data processing described in this Notice, Iberia Costa Consulting SL is the data controller (hereinafter: Data Controller).

For comments, questions, or complaints regarding our data protection practices, we can be contacted at: Iberia Costa Consulting SL, Calle Caballero de Rodas 38, 03181 Torrevieja, Alicante, or via email at info@iberiacostaconsulting.es.

Data Controller: Iberia Costa Consulting SL, Calle Caballero de Rodas 38, 03181 Torrevieja, Alicante

Responsibilities: All activities

You are entitled to access our websites without providing personal data; however, acceptance of the cookie policy is necessary for browsing, and approval of the data protection notice and statement is required for newsletter subscription. Personal data includes all information that can identify a natural person, either directly or indirectly, based on an identification number or other data. If the site owner collects your personal data, it will be done transparently and with confidential data processing.

Your personal data includes information that can identify you, such as surname, first name, nationality, phone number, postal address, email address. Your personal data is collected voluntarily when browsing the site, indicating the data necessary for achieving the purpose each time. If you do not wish to provide this data, you cannot access certain features or services of the website. The collection of optional data serves to understand user needs and improve the website and services.

The Owner takes all measures to ensure that the personal data it handles is accurate and up-to-date.

The following personal data is processed:

Surname, first name, company name, and contact person name (in case of a company)
Headquarters address (in case of a company), home address, mailing address
Email address
Phone number
System information (IP address, system version, resolution, statistics of pages viewed on the website, browsing habits, behavior patterns)

Duration of Data Processing:

For direct marketing purposes, until the user withdraws their consent
For profile data, 4 years from the last login
For purchase data, 8 years as per Section 169 (2) of the Accounting Act

Conditions for Data Transfer

The Data Controller may transfer the data it handles, to the necessary extent, to designated persons and companies in the following fields:

Data processing
Legal representation
Authorities entitled to handle legal disputes based on legislation
Delivery
Accounting
Debt collection
Marketing
Billing

Data Processors

When purchasing from the online store, the Data Controller, based on the delivery method specified by the User, provides the User’s name, delivery address (in case of courier service, email address and phone number for scheduling delivery), and information related to the product price to the delivery company for delivery to the User.

Courier services used by the Data Controller (data processors):

In case of choosing a courier service or GLS point:

GLS General Logistics Systems Hungary Csomag-Logisztikai Kft. (headquarters: 2351 Alsónémedi, GLS Europe u. 2., company registration number: 13-09-111755, tax number: 12369410-2-44)

In case of postal delivery:

Magyar Posta Zrt. (headquarters: 1138 Budapest, Dunavirág u. 2-6., company registration number: 01-10-042463, tax number: 10901232-2-44)

The User accepts this consent according to the general terms and conditions of the chosen delivery company.

Companies or Individuals Involved in Data Processing

The owner, Iberia Costa Consulting SL, handles the data processing. Besides the owner, other companies also participate in managing and storing contractual customer data.

Which Companies Are Involved in Data Processing?

During its activities, the Owner involves the following companies in data processing:

Hosting provider: Sybell Informatika Korlátolt Felelősségű Társaság: 1158 Budapest, Késmárk u. 7/b 2nd floor, suite 206 – customer service and data protection statement.
Google Inc.: 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, further contacts, email system, cloud data and file storage, online document management, and related services: Google Drive, Google Docs, Google Search Console, Google Analytics, Google AdSense, Google AdWords, YouTube, Blogger, Chrome browser support – Google data protection and privacy policies.
Facebook Ireland Ltd.: 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland, supporting products, features offered by Facebook, Instagram, Messenger, and other Facebook products – data management policy and data protection officer contact.
Twitter International Company: One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 IRELAND, supporting products and features offered by Twitter – data management policy and terms of service.
In special cases, the contract may include additional data processors or companies.

Data Ownership Rights and Enforcement

If you do not wish your personal data to be used for commercial offers, you have the right to prohibit it without justification. Your deletion request must be sent in writing to the Data Controller via email or postal mail to the contact details specified on the Contact page.

Protection of Minors’ and Partially Capable Individuals’ Personal Data

Iberia Costa Consulting SL‘s website and its content are generally not aimed at minors under the age of 13. We do not handle or collect personal data of children under 13 without verifiable parental or guardian consent. Parents or guardians may request the release or deletion of data concerning the child. If the data processing reveals the minor’s age, data may be used to obtain parental consent.

Legal representative consent is required for declarations of minors who are legally incompetent or of limited competence, except for services that are routine in everyday life and do not require special consideration.

Handling of Cookies

Definitions

Data Processor: A natural or legal person, public authority, agency, or other body that processes personal data on behalf of the data controller
Data Processing: Any operation or set of operations performed on personal data or sets of personal data, whether by automated means or not, such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure, dissemination, making available, alignment, combination, restriction, erasure, destruction
Data Transfer: Making personal data processed by the Data Controller available to third parties
Data Protection Incident: A breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored, or otherwise processed
General Terms and Conditions: General terms and conditions published on the website governing the sale of products and services by the Data Controller
Identifiable Natural Person: A natural person who can be identified, directly or indirectly, by reference to an identifier such as a name, identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person
Recipient: A natural or legal person, public authority, agency, or other body to whom personal data is disclosed, whether a third party or not
Data Subject’s Consent: The data subject’s freely given, specific, informed, and unambiguous indication of their wishes by which they, by a statement or by a clear affirmative action, signify agreement to the processing of personal data relating to them
Data Subject: A natural person who can be identified, directly or indirectly, based on any information
Users: Visitors to the website operated by the Data Controller at https://iberiacostaconsulting.es/ and at other specified addresses
Third Party: A natural or legal person, public authority, agency, or other body other than the data subject, data controller, data processor, or persons authorized to process personal data under the direct authority of the data controller or data processor
Authority: National Authority for Data Protection and Freedom of Information (headquarters: 1125 Budapest, Szilágyi Erzsébet fasor 22/c., phone: +36 1 391 1400, fax: +36 1 391 1410, email: ugyfelszolgalat@naih.hu, website: naih.hu)
Partner/Client: A natural person who contracts with the Data Controller for product sales or service provision not via the website
Registration: The recording of personal data of the user on the website, creating a user account
Personal Data: Any information relating to an identified or identifiable natural person
Service: Products and services provided by the Data Controller to Clients, Partners, and Users on the website or otherwise detailed in the General Terms and Conditions
Website: Websites operated by the Data Controller, Iberia Costa Consulting SL, and other specified addresses